support@ownpay.tech
Institutional Directory
Global Response SLA: <24 Hours

Contact Team OwnPay
Verified Communication Lines

Direct role-based communication lines for enterprise merchant onboarding, customer support, autonomous AI agent platform access, cryptographic security audits, and institutional partnerships.

<24h Commercial & Technical SLA
<4h Security Disclosure Response
100% Non-Custodial (We Never Request Seed Phrases)
Primary Support Desk

Customer & Technical Support

Primary communications desk for transaction inquiries, merchant checkout assistance, API keys, wallet connectivity, and general protocol support.

Global SLA: Verified response within <24 hours
Merchants & E-Commerce

Merchant Integration Desk

Dedicated support for retail merchants, e-commerce storefronts, countertop POS deployment, hosted checkout links, and volume fee negotiations.

Team: Merchant Onboarding & Operations
Developers & AI Agents

Developer Platform Desk

Direct technical assistance for RFC 9110 HTTP 402 machine paywalls, Model Context Protocol (MCP) server integration, client SDKs, and API credentials.

Technical Support: Developer Solutions Engineering
Security & Bug Bounty

Responsible Disclosure

Encrypted, high-priority triage for vulnerability reports, non-custodial smart vault invariant checks, and protocol security disclosures.

Response: Priority response within <4 hours
Community & Ecosystem

Community & Alliances

Collaborations with community ambassadors, developer guilds, Layer-2 foundations, hackathons, and ecosystem grants.

Channels: Community Hub & Ecosystem Growth
Legal & Compliance

Legal & Regulatory Inquiries

Formal legal notices, non-custodial regulatory compliance, terms of service queries, and institutional data privacy correspondence.

Legal Counsel: Compliance & Regulatory Affairs
Direct Leadership Availability

Direct Access to Founders & Core Engineers

We believe durable infrastructure is built through transparent engineering and personal partnerships. Connect with leadership directly across verified official handles.

Send Us an Inquiry

We typically respond within 1 business day for commercial, developer, and institutional requests.